In this course, you will install, upgrade, repair, configure,
optimize, troubleshoot, and perform preventative maintenance on
basic personal computer hardware and operating systems.
- Identify the hardware components of a computer.
- Identify the basic components and functions of an operating
- Identify the operational procedures that should be followed by
- Identify and configure peripheral components.
- Manage system components.
- Identify and configure operating systems.
- Identify the hardware and software requirements for custom
- Identify network technologies.
- Identify, configure, and maintain SOHO networks.
- Support laptops.
- Configure mobile computing devices.
- Support printers.
- Implement concepts and techniques used to secure computing
devices and environments.
- Troubleshoot hardware components.
- Troubleshoot system-wide issues.
Students taking this course should have the following skills:
end-user skills with Windows®-based personal computers, including
the ability to: browse and search for information on the Internet;
start up, shut down, and log on to a computer and network; run
programs; and move, copy, delete, and rename files in Windows
Students should also have basic knowledge of computing concepts,
including the difference between hardware and software; the
functions of software components, such as the operating system,
applications, and file systems; and the function of a computer