Auldhouse Anywhere

Auldhouse Anywhere

Our range of Auldhouse Anywhere courses enable you to join live classroom training online – saving you time and money on travel.

Find out More
E-Learning

E-Learning

Discover the benefits of taking a course online at your own pace.

Find out More
Webinars

Webinars

Auldhouse deliver a number of vendor specific webinars. Webinars give you an effective training option with the freedom to attend from virtually anywhere.

Find out More

ITIL® Structured Troubleshooting One-Day Workshop

Code:
STWS
Days:
1 Day
Price:
$650 excl GST
Code:
STWS
Days:
1 Day
Price:
$650 excl GST
Overview:
As business demands and dependency on IT services continue to increase, it is important that IT organizations move from an instinctive, “gut feel” approach to resolving technical issues to a structured, repeatable form that enhances communication and team work. Rapidly changing business circumstances drive increasingly tight service agreements, therefore IT providers must develop a culture of continual improvement and a coordinated approach to incident and problem resolution. This workshop will help you identify activities and approaches to delivering a successful Service Desk and increasing the effectiveness of your support teams

Register now for this course

Please take special note of the course prerequisites as it is important that you meet these requirements before attending the course. If you have any questions about dates or locations please dont hesitate to make an enquiry contact us on 0800 835 835.

No classes currently scheduledEnquire about this course

Interested in a private class? Enquire about a private class