- 30.00 Hours
- $1,200 excl GST
- ITIL Capability: Release, Control & Validation - Self-paced Online.
Release, Control & Validation (RCV) represents the capability of a set of core ITIL V3 processes to properly plan for service transition; assess changes; build, test and deploy releases; validate changes before they go into production; evaluate the changes once they are in operation to ensure that the benefits have been realised while minimising adverse effects. Additionally, the organisation will be able to transfer the right level of knowledge to the right people, through an effective and efficient Configuration and Knowledge Management systems.This course provides critical learning points for IT staff looking to acquire specific knowledge about ITIL terminology, organisational structures, roles, functions and process activities related to RCV. By understanding the implementation considerations for RCV, IT staff will be better equipped to fulfil the transitional capabilities and competencies required to support the entire Service Lifecycle approach.Candidates must hold the ITIL v3 Foundation Certificate in IT Service Management, attained through the ITIL Foundations course. Your certificate must be presented as documentary evidence to gain admission to this course.
Auldhouse is the Authorised Delivery Partner for Pink Elephant.
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Please take special note of the course prerequisites as it is important that you meet these requirements before attending the course. If you have any questions about dates or locations please dont hesitate to make an enquiry contact us on 0800 835 835.
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