- 24.00 Hours
- $1,100 excl GST
- ITIL Lifecycle: Service Strategy - Self-paced Online.
This comprehensive four-day course will provide you with the knowledge and management principles required to formulate IT service strategy and the organisational capability to provide the vision and forward direction for Service Management. Attend this course to understand a practical approach to the processes and functions required to move an IT organisation from a focus on technology to a strategic approach to managing the Service Portfolio and the ITIL processes necessary to deliver value to the business.
Candidates must hold the ITIL v3 Foundation Certificate in IT Service Management, attained through the ITIL Foundations course. Your certificate must be presented as documentary evidence to gain admission to this course.
Auldhouse is the Authorised Delivery Partner for Pink Elephant.
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Please take special note of the course prerequisites as it is important that you meet these requirements before attending the course. If you have any questions about dates or locations please dont hesitate to make an enquiry contact us on 0800 835 835.
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