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ITIL® Lifecycle: Service Strategy (SS) - Self-Paced Online

Code:
SPOISS
Days:
0.5 Day
Price:
$1,200 excl GST
Code:
SPOISS
Days:
0.5 Day
Price:
$1,200 excl GST
Overview:
ITIL Lifecycle: Service Strategy - Self-paced Online.

This comprehensive four-day course will provide you with the knowledge and management principles required to formulate IT service strategy and the organisational capability to provide the vision and forward direction for Service Management. Attend this course to understand a practical approach to the processes and functions required to move an IT organisation from a focus on technology to a strategic approach to managing the Service Portfolio and the ITIL processes necessary to deliver value to the business.

Candidates must hold the ITIL v3 Foundation Certificate in IT Service Management, attained through the ITIL Foundations course. Your certificate must be presented as documentary evidence to gain admission to this course.

Auldhouse is the Authorised Delivery Partner for Pink Elephant.

Download Course Outline
Course Outline (PDF)

Objectives:

With your Self-Paced Online Course, you receive

  • Access to fully accredited ITIL Service Strategy Course - 24 hours of learning
  • Online access to Pink Elephant's accredited course workbook
  • 24/7 availability for6 months
  • Over 300 sample exam questions
  • Two AXELOS sample exams
  • Web proctored exam
  • 24 hour online exam proctoring service and exam management portal

 

Target Audience:

CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers, and any IT professional involved in the management of service strategy.

Prerequisites:

Candidates must hold the ITIL v3 Foundation Certificate in IT Service Management, attained through the ITIL Foundations course. Your certificate must be presented as documentary evidence to gain admission to this course.

Additional Information:

  • This course prepares participants for the examination leading to the ITIL Lifecycle Certificate: Service Strategy.  A 90-minute exam is scheduled on the last day of the course.  It consists of eight multiple choice, scenario-based, gradient scored questions.  To help prepare attendees for the final exam, a sample exam is delivered during the course.  A passing mark of 70% is required to receive your certificate
  • You will attain 3 ITIL credits
  • You will attain 25 professional development units (PDUs) for Project Managers
  • You will attain 2.5 Continuing Education Units
  • You will attain 30 Continuing Professional Education credits
  • You will attain 25 professional development units (PDUs) for Project Managers
  • You will attain 2.5 Continuing Education Units
  • You will attain 30 Continuing Professional Education credits


Register now for this course

Please take special note of the course prerequisites as it is important that you meet these requirements before attending the course. If you have any questions about dates or locations please dont hesitate to make an enquiry contact us on 0800 835 835.

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