- 1 Day
- $595 excl GST
- Phase 3. Steps you into a situation where ongoing Business is occurring but consolidation, and strategizing is required for thinking and planning the longer term. There will also be inevitable issues with customer complaints, human capability and operational planning to have to manage. This one day quick tips series of sessions will give the 4 biggest issues some attention that small businesses with limited resources have to deal with.
- Assessing your balance sheet and performance
- Setting appropriate KPIs using a Balanced Scorecard
- Assessing staff capability now and future needs
- Managing ineffective staff
- Dealing with difficult customers
- Dealing with customer complaints
Register now for this course
Please take special note of the course prerequisites as it is important that you meet these requirements before attending the course. If you have any questions about dates or locations please dont hesitate to make an enquiry contact us on 0800 835 835.
No classes currently scheduledEnquire about this course
Interested in a private class? Enquire about a private class