Auldhouse Anywhere

Auldhouse Anywhere

Our range of Auldhouse Anywhere courses enable you to join live classroom training online – saving you time and money on travel.

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E-Learning

E-Learning

Discover the benefits of taking a course online at your own pace.

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Webinars

Webinars

Auldhouse deliver a number of vendor specific webinars. Webinars give you an effective training option with the freedom to attend from virtually anywhere.

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Nelson Marlborough Health upskilled - and fast!

Nelson Marlborough Health (a district health board) is the main funder and provider of health services for the Nelson, Tasman and Marlborough regions.

Serving around 145,000 people, Nelson Marlborough Health (NMH) employs 2,500 people to support two main hospitals, two smaller hospitals, two public health services and a large number of community services.

When Microsoft decided to cease support of Office 2007 as of 11 of October 2017, NMH needed to schedule a rapid roll out of a newer Office version. This would ensure the organisation would remain protected from potential security risks as some of their existing business-critical systems integrate with Word. Given the short timeframe it was decided that an upgrade to Office 2013 was the best option to work with NMH's existing systems.

With only two weeks in which to source and start training, Allison Silke, NMH's Learning and Development Facilitator, needed to find a great training provider, and fast! Luckily one of their technology partners suggested Auldhouse, who promptly provided Allison with the perfect solution.

The challenge

NMH planned to upgrade from Office 2007 to 2013 as soon as possible.  This meant hundreds of staff, in multiple locations, needed to be prepped and trained in a matter of weeks.

To meet this deadline, Auldhouse recommended a mixed-delivery option incorporating both hands-on and remote learning, to ensure the training was accessible to people committed to busy work schedules. And while it wasn't mandatory, the training needed to include enough attractive options to ensure maximum uptake.

The Auldhouse approach

Auldhouse prepared reference material, arranged trainers, and provided options for delivery - all within a few weeks.

"Auldhouse quickly updated the information and screen shots in our existing internal learning documents so they were relevant for the Office 2013 training," said Silke. "They provided us with both onsite and webinar training at very short notice, which was just great. Their face-to-face trainer was very professional, and the sessions were well run and delivered on time."

Auldhouse delivered ten face-to-face training sessions over two days near Nelson Hospital, and a further five sessions over one day at Wairau Hospital in Blenheim. The sessions focussed on MS Word, Excel, Outlook and PowerPoint, and included a Question and Answer session.

Desktop-based live WebEx training was conducted five times a day over two days for staff in Nelson and Blenheim unable to attend the on-site sessions. Testing was conducted by Auldhouse and NMH technical staff prior to delivery to ensure the thin client infrastructure would support a number of workstations connecting to the sessions simultaneously, with the level of quality needed to ensure a positive experience for first time WebEx users.

The result

Silke says the training was successful, and that demand was so high that some face to face sessions were booked out. "I found Auldhouse really good to work with. Everything was well coordinated, and we've had very positive feedback from everyone who attended their training sessions."

As the internal resource, Silke will continue to provide support post-training. Auldhouse handed on a final document outlining a high-level training flow for each session, so she can match her follow-up to the original content.

So, while the engagement was fast, it was excellent!