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Upgrade to ITIL 4 Foundation Certification

Code:
ITIL4UP
Days:
2 Days
Price:
$1,250 excl GST
Code:
ITIL4UP
Days:
2 Days
Price:
$1,250 excl GST
Overview:
Upgrade your existing ITIL v3 skills and knowledge to ITIL 4 which is built on the established core of best practice in the ITIL guidance, and earn the ITIL 4 Foundation Certificate in IT Service Management in two days!

Our ITIL 4 upgrade course is designed to help participants who already hold the ITIL v3 Foundation Certificate to gain an understanding of what’s new and different in the ITIL 4 principles. You will need to produce a copy of your ITIL v3 Certificate on enrolment.

Objectives:

At the end of this new two-day course, attendees will have an understanding of the following:
• Understand the differences between ITIL v3 and ITIL 4
• The seven Guiding Principles of ITIL 4
• ITIL's new Service Value Chain
• The four dimensions of Service Management
• The 34 ITIL practices, with a focus on 18 of these
• Key concepts from Lean IT, Agile, DevOps, and Organizational Change Management, and why these are important to deliver business value

Target Audience:

The ITIL 4 Foundation Upgrade Certification Course is designed for anyone who has a solid comprehension of ITIL v3 and has attained the ITIL v3 Foundation Certification and wishes to upgrade their certification to ITIL v4.

Prerequisites:

ITIL v3 Foundation Certification - you will be asked to present this on registration.

Register now for this course

Please take special note of the course prerequisites as it is important that you meet these requirements before attending the course. If you have any questions about dates or locations please dont hesitate to make an enquiry contact us on 0800 835 835.

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