- 30.00 Hours
- $1,500 excl GST
- ITIL Capability: Planning, Protection & Optimisation - Self-paced Online option.
Planning, Protection & Optimisation (PPO) represents the capability of a set of core ITIL V3 processes to properly plan for the required availability, capacity, continuity and security of services, while managing the demand for the services and the risks associated with these services.
This course provides critical learning points for IT staff looking to acquire specific knowledge about ITIL terminology, organisational structures, roles, functions and process activities related to PPO. By understanding the implementation considerations for PPO, IT staff will be better equipped to fulfil the design capabilities and competencies required to support the entire Service Lifecycle approach.
Candidates must hold the ITIL v3 Foundation Certificate in IT Service Management, attained through the ITIL Foundations course. Your certificate must be presented as documentary evidence to gain admission to this course.
Auldhouse is the Authorised Delivery Partner for Pink Elephant.
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Please take special note of the course prerequisites as it is important that you meet these requirements before attending the course. If you have any questions about dates or locations please dont hesitate to make an enquiry contact us on 0800 835 835.
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